Location: Whitefield, Bangalore (U.S. Business Hours)
We are hiring Customer Service / Account Managers to support ongoing service delivery and relationship management for U.S. client accounts.
Key Responsibilities:
• Act as primary coordination point for assigned accounts
• Ensure service quality, timelines, and communication
• Work with internal teams to resolve issues and deliver outcomes
• Maintain documentation and reporting
Key Qualifications & Skills:
• Experience in account management or customer success
• Excellent spoken and written English
• Strong organisation and problem-solving skills
• Comfortable working U.S. time zones
Benefits of Working with Brand Vantage:
• Stable, long-term client-based roles
• Structured onboarding and career development
• Whitefield office, transport, competitive remuneration, and incentives
• Supportive, professional, and globally aligned culture